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Our Guarantee

Lifetime Mechanism Guarantees

Regardless of where you purchased your mill all our salt and pepper mechanisms are covered by our lifetime mechanism guarantee. The Kingsley Spice mill is also covered in this mechanism guarantee.

Electronic mills are covered however battery cell units are covered for 24 months after date of purchase.

We will provide a replacement mill of equivalent value as mechanisms cannot be replaced.

Accidental breakage, poor care and damage from misuse are not covered by the mechanism guarantee.

Product Guarantees

We will be happy to replace a faulty item that does not meet your high standards and expectations of Cole & Mason products. Accidental breakage, poor care and damage from misuse are are not covered.

If you would like to pursue a product guarantee request please Contact Us.

Construction of Cole & Mason Mills

Gourmet Precision & Precision Range Mechanisms

 

                                                                Gourmet Precision Range Mechanism                                                                                                                Precision Range Mechanism